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Return & Exchange Policy

We take great care to ensure that our fresh and exotic Asian vegetables reach you in the best condition possible. However, if you are not satisfied with your purchase, you can return the product within 24 hours of delivery. We will process your refund once the product is received back at our packing house. If you receive a damaged product, please contact our customer service team immediately and we will arrange for a replacement product to be shipped to you at no additional cost.

Return & Exchange Policy

Contact us

FreshMex USA, LLC.

PO BOX 3214

Whittier, CA 90605

e: info@freshmexusa.com

P: 562-781-9187

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Office Hrs

Mon - Fri: 7am - 3pm

FM Shipping Warehouse

Mon - Fri: 4 am - 1 pm

Saturday: 6 am - 10 am

Sunday: Closed

By appointment, after 

Business hours.

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© 2025 by FreshWok.

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